Step 4) If you need help...
IMPORTANT: To ensure help you get a faster answer to your question, please follow these steps:
1. Before you get started or submit any support request please watch ALL videos in Members Area. Videos will give you answers to most of questions you can have and give you understanding of theory, without understanding of theory you can't get started.
2. Please do not submit multiple tickets for the same issue, this will only delay our response.
3. We aim to get back to all requests within 24 hours (usually a lot quicker) during our working hours of 9am-6pm GMT Monday through Friday. Outside of these hours, please expect a reply on our next working day.
4. In case of any questions please contact support: firstname.lastname@example.org